CABLE COMPANY PROBLEM

Today i called up our digital cable service provider. Since we started service from them, there is always a problem with our cable bill. It's always not right, and they can't even explain where those other fees come from. We sign up from 6 months ago, and since the first bill up until today, it's never been right. So my husband and i got tired and i call up and just have them disconnect it. When they ask me the reason i told them, because the people working on the billing department don't know how to calculate. They keep on asking apology everytime we call when we got our wrong bill and that's all we get. Time warner cable is our cable provider and my father in law cable provider is also time warner cable and he also has the same problem with them. We really are so disappointed with their service so to stop dealing with them, we just totally disconnect our service though we still keep their Internet service for now. Now it's time to look for a new cable service provider. I don't know if it's only us who has problem with time warner but we are really annoyed with their service. There was one time also that for almost 1 month we wasn't able to access the on demand channels. It's because they have problem with the dvr box and the technician who came to fixed it even have problem fixing it...(sigh) and they don't even deduct anything on our bill for their non-working service. But anyways, enough is enough we said we are not going to get any cable service with them again!